Cookie Policy

Understanding How and Why We Use Cookies

We at Compana LLC (“Compana”) may use cookies, web pixels and similar tracking tools (collectively, “cookies”) on our various websites to create the most effective experience possible for our users and visitors. For example, we may use cookies to analyze user traffic patterns on our websites, to make our websites work properly, to enhance your user/visitor experience, or to provide you with the latest information about our products and related services.    

This Cookie Policy explains what cookies are, how we use them on our websites, what benefits they bring to you, and how you can control them when you visit our websites. To find out more about how Compana protects your privacy when using our websites, please read our Privacy Notice, available at [please add link Privacy Policy once updated: https://companapetbrands.com/privacy]

Which websites does this policy apply to?

This policy applies to Compana, as well as Compana’s affiliates and brands. A complete list of Compana’s brands and affiliates to which this policy applies is located here.

Occasionally, other websites that do not belong to one of our affiliates or brands may be linked from our various websites. Please bear in mind that these sites may have their own privacy and cookie policies that will govern their use of cookies on their websites and any information you submit on their websites. Please read carefully any website and/or product terms and conditions before using the website, service, or product.

What are cookies?

Cookies are small data files that are sent to and stored on your computer, smartphone, or other device for accessing the internet whenever you visit a website. Cookies are useful because they allow a website to recognize a user’s/visitor’s device. Some of the functions that cookies perform can also be achieved using similar technologies. While this Cookie Policy generally refers to “cookies” throughout, this term is intended to include these related technologies. For more information about cookies and similar technologies, visit allaboutcookies.org/.

What types of cookies does Compana use on its websites?  

Compana may use a variety of cookies on our website, and the sites of our affiliates and brands. Though each of our websites is different and may use different specific cookies, any or all of the following categories of cookies may be used on our sites:

  • Preference. These cookies allow our website to remember which products you place in your sample bag, as well as your login credentials, if you create an account on our website. These cookies are non-essential cookies.
  • Functionality. These cookies help us ensure that the websites function properly. These cookies are essential to the functioning of our website.
  • Advertising. These cookies are used to provide you with more relevant advertisements. These cookies are non-essential cookies.
  • Analytics. These cookies assist us with learning more about how users and visitors use our websites, including pages visited, how much time is spent on each page, and similar information. They allow us to understand how you found our website or the products you are viewing. These cookies are non-essential cookies.
  • Security. These cookies allow our servers to mitigate the risk of information leakage attacks by ensuring that requests are submitted to our websites from proper domains. These cookies generally cannot be disabled because they are essential to the functioning of our website.
  • Third-Party. These cookies are placed by our service providers, such as Google which provides us with analytics services, Stripe which assists us with processing payments, and Shopify which provides us with analytics services and allows us to remember your shopping cart preferences, among others.

As mentioned above, in addition to cookies, we may also use technologies known as pixel tags, web beacons, clear GIFs, and similar technologies. These technologies may be used by us in connection with some online services to, among other things, track the actions of users of the online platform (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of the online experience and response rates. For the purposes of this policy, we refer to all of these technologies as “cookies.”

How long do cookies stay on my computer, smartphone, or other device?

The length of time a cookie stays on your device depends on its type. We use two general types of cookies on our websites:

  • Session cookies are temporary cookies which only exist during the time you use one of our websites (or more strictly, until you close the browser after using one of our websites). Session cookies help a website remember what you chose on the previous page, avoiding the need to re-enter information and improving your experience while using that website.
  • Persistent cookies stay on your device after you’ve visited a website, for example, so that the website remembers you the next time you visit. Persistent cookies help us identify you as a unique user/visitor of one of our websites.

Can cookies pass on my Personal Information to others?

Compana will not sell (in the traditional sense of the word) any Personal Information gathered through cookies on any of our websites to third parties. However, as listed above, we may use third party cookies on our websites to help us enhance the user/visitor experience. We may also share information we collect from cookies with our service providers, affiliates, and other third parties. We share this information in furtherance of our legitimate business interests, including to assist with our marketing and analytics efforts, among other purposes. Some of these sharing activities may constitute a “sale” under the definition of certain state consumer privacy laws. For more information on how we share and/or sell data, the categories of information we share and/or sell, and to whom we share and/or sell it to, please read our Privacy Notice, available at [please add link Privacy Policy once updated: https://companapetbrands.com/privacy].

Can I control or manage cookies on my computer, smartphone, or other device?

You can control or manage cookies on your device using your browser settings. The browsers of most computers, smartphones, and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for any website, you can do this through your browser settings. Your browser’s “help” function will tell you how to do this. Most browsers will also allow you to clear your cookies, if you wish to remove cookies currently stored on your device. However, please remember that cookies are often used to enable and improve certain functions on our websites. If you choose to switch certain cookies off, it is likely to affect how a particular website works. To find out how to manage cookies on popular browsers, you can visit www.allaboutcookies.org.

What about cookies that have been set in the past?

Collection of your data/information from our non-essential cookies can be deleted. If cookies are deleted, the information collected prior to the preference change may still be used, however, we will stop using the disabled cookie to collect any further information when you visit our websites.

Can I control third parties’ cookies?

Third party cookies are cookies set by someone other than us for purposes of collecting information on user behavior, demographics, or personalized marketing. When using our websites, you may encounter embedded content or you may be directed to other websites for activities such as surveys, to make payment, or for job applications. These websites and embedded content may use their own cookies. Please note, we do not have control over the placement of cookies by other websites, even if you are directed to them from our websites.

What if I have additional questions?

If you have any additional questions about our Cookie Policy, please do not hesitate to contact our privacy manager at [email protected] or 800.690.9908. You may also write to us at:

Compana Pet Brands LLC                        
Attn: Privacy Manager        
707 Spirit 40 Park Drive
Chesterfield, MO 63005
United States

Last Updated 6/3/2022